It is one of our most important goals to make all of our customers happy with the products and services received from us. You can request to return your purchase within 30 days of delivery if you are not satisfied or without any reason. We will NOT charge you for parts, labor or shipping if the item has issue(s) due to us within our warranty period.
FREE RETURNS.* 30-DAY MONEY BACK GUARANTEE. 1 YEAR WARRANTY.
* Terms apply. We will not charge for returns initiated within 30 days of delivery unless the customer damages the item or something is missing. We will send you a label for free if there is an issue with the item you purchased from us within one year of delivery and the issue is not caused by human error or intentionally incurred.
We use secured payment gateways like Shopify Payments, PayPal, Amazon Pay, etc. We don't have direct access to customers' payment information, so we cannot charge customers without customers actively initiating payments.
Our products come standard with a 30-day money-back guarantee and a 1-year limited warranty. You may purchase Route Package Protection during checkout or contact us to buy before the item(s) are shipped. You may also purchase additional coverage for accidental damage or extended warranty from Clyde, which are linked on corresponding product pages.
Customers may request return, exchange, warranty, or repair services by clicking on the button below. Return or exchange requests can be submitted within 30 days of receipt of the order. After 30 days of receipt and within the warranty period, only free repair is guaranteed, although we may do an exchange at our discretion. Late returns are subject to a restocking fee if approved. Out of warranty period, part and labor costs apply if you request repair services.